Client Service Account Executive - SAHARA Printing Co.

Employer:     SAHARA Printing Co.

Country:       Cairo, Egypt

Job Title:          Client Service Account Executive          

Job Category:   Administration     

Job Type:          Full

Job Description:

·         Ensuring the right handling of client request.

·         Attending client meetings in order to record any requested specifications & secure client clear communication with the co.

·         Preparing/reviewing client offers & sending it to the client.

·         Ensuring and/or checking the delivery of down payments with the client & account departments as per the company policies and practices.

·         Supervising the processing the approved Print orders with price to the departments & P.Os without price to the other departments; as well as any other document as per the co. policies & practices.

·         Ensuring an accurate and concise follow up of the job as it flows through the company from start to finish and relief the clients from worries about the details of production and updating him, when needed about the delays in delivery either personally or through her/his team members.

·         Ensure that clients are provided with current information on the status of their orders in process as per the company policies and practices.

·         Issue weekly report emphasizing orders evolution versus forecasted stages covering all orders for local clients in process.

·         Handling client complaints, either personally or through team members as per the company policies and practices.

·         Develop, retain and motivate team members.

·         Ensuring and enforcing quality standards as per the company policies and procedures.

Qualifications:            

·         University degree related to business from a recognized university.

·         Minimum 5 to 10 years’ experience in customer relation departments within an industrial environment.  

·         Excellent communication skills.

·         Excellent managerial skills.

·         Ability to work through others. •

·         Excellent Negotiation skills.

·         Very good conflict management capabilities.

·         Team work spirit.

·         Excellent PC skills.

·         Education major Management

·         Compensations Monthly Salary + Bonus + Social Insurance + Medical Insurance + Medical Care + other Benefits

·         Comments Married + Children, preferable has a car, resident in Heliopolis area or Nasr city.

Gender:          Female

Experience:  5-10  year of experience.

Salary (L.E.): Confidential

Job Contact Info.:      

amany.ramadan@saharaprinting.com                                                                                   

Please, Specify the Job Title in the email subject + Recent Personal Photo in CV.

Note, ONLY short listed candidates will be invited for an interview.